Live Nation regrets to announce that Metallica’s 2019 Australia & New Zealand tour will not go ahead.
We are working with Metallica to secure a new tour period and will make a further announcement as soon as possible.
Ticket refund arrangements are as follows:
TICKETMASTER AUSTRALIA (PERTH, MELBOURNE, SYDNEY, BRISBANE)
Tickets purchased online, over the phone or at a Ticketmaster outlet with a credit card, will be refunded automatically. Please allow up to 7 days to process your refund.
Tickets purchased using cash or EFTPOS will need to return to the point of purchase.
Please note, only the Ticketmaster account holder who purchased the ticket(s) can seek a refund via the methods outlined above. If you received your ticket(s) any other way, including via “Ticket Forward”, you will need to contact the original ticket buyer for your refund.
For further help, please call Ticketmaster on 136 100 between 9am - 8pm AEST Monday to Saturday, or 9am - 5pm AEST Sunday.
Tickets purchased by credit or debit card will be refunded in full (including ticket insurance premium, if relevant) and patrons do not need to take any action. Patrons should allow up to 10 working days for the refund to appear in their account.
Patrons who purchased tickets with cash or EFTPOS will be contacted via phone in the next 7 days to arrange for a full refund.
Further refund enquiries should be directed to ticketek.com.au.