Posted May 20th 2016 in News

Coldplay Live Nation PRE-SALE FAQ

Q: What time will the Live Nation pre-sale begin?

A: Thursday May 26 at 2pm for Sydney and Auckland shows, and 3pm for Melbourne and Brisbane shows. All times local.

Q: Is it too late to sign up as a My Live Nation member & take part in the My Live Nation pre-sale?

A: There's still time! Please visit to sign up as a member now. 

Q: Will Coldplay be adding a show in Townsville/Tasmania/Gold Coast/Newcastle/Wollongong/Perth/Adelaide?

A: Due to the overwhelming demand and the limited touring period available, it is unlikely there will be Coldplay concerts taking place in any Australian or New Zealand city other than Auckland, Melbourne, Brisbane and Sydney.

Q: Is there a ticket limit?

A: Yes. There is a 10 ticket limit per show. Tickets purchased in excess of these limits may be cancelled.

Q: How much are tickets?

A: Prices for the shows are as follows (transaction fees may apply based on your method of purchase):

General Admission:

Gold - $149.90 + booking fee
Silver - $99.90 + booking fee

Reserved Seating:

Platinum - $199.90 + booking fee
Gold - $149.90 + booking fee
Silver - $99.90 + booking fee
Bronze - $69.90 + booking fee

Q: Are there good seats available across the pre-sale and General Sale?

A: Yes, great seats are available in all price categories and all areas of the venue for all pre-sales, as well as in the general sale. 

Q: I haven't received my password for the pre-sale yet – what do I do?
A: No password is needed for the pre-sale. Simply log into to access the pre-sale. Links for each city will be posted as the shows become available for sale.

Q: I'm having trouble logging in to the Live Nation website – what can I do?

A: Email outlining the exact problem you're experiencing (include a copy of any error message or email you've received) and we will get back to you as soon as we can.

Q: Once I’m logged into my account, how do I purchase tickets?

A: Visit the Coldplay tour page here: Australia / Auckland. Once the pre-sale begins, click on ‘DETAILS’ next to the show you wish to buy for. From the pop-up window, click ‘BUY TICKETS’ and you’ll be directed through to the Ticket Agent to purchase.

Q: It’s pre-sale time but the ‘BUY TICKETS’ button has not ticked over yet, what do I do?

A: Try clearing your cache or try a different internet browser. The button should appear. 

Q: Will I need a Ticketek (Sydney and Brisbane) or Ticketmaster (Melbourne or Auckland) account to purchase tickets?

A: Yes. The ticket transaction takes place via Ticketek for Sydney and Brisbane shows and Ticketmaster for Melbourne and Auckland shows. Make sure you've logged in prior to the pre-sale beginning.

Q: Which credit cards are accepted in the My Live Nation members pre-sale?

A: All major credit cards are accepted (Amex, Visa, Mastercard, Diners).

Q: Can I purchase pre-sale tickets over the phone?

A: No. All pre-sale tickets must be purchased online.

Q: Is there an age limit for the tour?

A: The ‘A Head Full Of Dreams’ Tour is an all ages affair. All patrons must hold valid tickets, regardless of age.

Q: I've purchased the wrong tickets – can I return them or exchange them for others?

A: No. Please ensure you check your ticket selection prior to completing your purchase as all sales are final. 

Q: When is Coldplay touring Australia or New Zealand?

A: Dates are available here.

Q: Will VIP packages be available in the pre-sale?

A: Yes. Details on these packages can be found here.



On tour with Live Nation