Privacy Statement is  the website of Live Nation Australia Pty Ltd ABN 47 142 914 378 ("we"/"us"/"our"), of Level 12, Freshwater Place, 2 Southbank Boulevard, Southbank, Victoria, 3006.. is operated for us by Live Nation (Music) UK Ltd company number 02409911.



1.1 Protecting your privacy as a user of is important to us and we strive to keep all information relating to you confidential in accordance with this statement.  As part of the normal operation of our services you may voluntarily provide us with information about yourself ("Personal Information").  The purpose of this Privacy Statement is to explain what Personal Information we collect about you, how that Personal Information might be used and how we protect your Personal Information and privacy.


1.2 We will be happy to answer any enquiries from you regarding this Privacy Statement, the Personal Information we hold about you or the use we make of it. If you have any queries or comments please contact us via Help.  If you (as a member) wish to correct, update, amend or remove any information we hold about you, you may also use the "Edit" section when you are logged in.  We may charge a small fee towards the cost of administering any request you make.


1.3  This Privacy Statement forms part of the Terms of Use for the website (“Conditions”), which are accessible at [link].





2.1 if you are merely visiting the public areas of, we do not collect any Personal Information about you.  However, we may automatically collect information about your visits, such as browsing patterns.  Information collected in this way does not reveal your contact details or any type of Personal Information.This   information is only used in aggregate form to analyse, manage and develop and is not linked to any individual.



2.2 If you are a member of we will collect and hold Personal Information about you when you apply to become a member.  The Personal Information collected by us will include your full name, password, e-mail address, date of birth, gender, country of residence, postcode and your mobile telephone number.  From time to time you may also provide other Personal Information which we need to provide you with the service you request, such as your credit card details, other information about yourself, your preferences or your experiences.




3.1 We will use all Personal Information for the purpose of providing you with the services you have requested in accordance with the Conditions.  In order to do so, it may be necessary for us to allow our contractors who operate and host the website (including Live Nation (Music) UK Ltd) to store and transmit your Personal Information for in the course of providing us with those services.



3.2 From time to time, we may use your Personal Information to let you know about other services and products that we or our associated companies provide, special offers and also to provide news about our business. This will be in accordance with the preferences for LiveNation updates which you have registered with us.  You may amend your preferences at any time in accordance with clause 1.2 above.


Legal requirements

3.3 We reserve the right to access and disclose Personal Information to comply with applicable laws and lawful government requests or requests by the police investigating suspected illegal activities, to operate our systems properly or to protect ourselves or other users.  We also reserve the right to disclose Personal Information to third parties if a complaint arises concerning your use of, and that use is deemed by us to be inconsistent with the Conditions and disclosure to the third party or parties is necessary to enable us to resolve the complaint.


Public Forums

3.4 may make available chat rooms, forums, message boards, and news groups. Please remember that any Personal Information that you disclose in these areas of becomes public information and you should exercise caution when deciding to disclose any information on them.




4.1 When you input any Personal Information into or request services from us, we and our service providers use appropriate physical, electronic and managerial security measures to try to prevent that Personal Information from being accessed by unauthorised persons and to ensure that you may input Personal Information safely. This means that sometimes we may ask for proof of identity before we disclose Personal Information to you.




5.1 makes use of cookies which are files placed on your computer that enable us to track certain information relating to your use of  You may be able to configure your web browser to prevent the use of cookies although some functions or services may not be available.  We also allow third party advertisers to advertise on and such advertisers may also use cookies to record information about your use of the advertisement which you have seen and the types of things you appear interested in.  For more information on the use of cookies and how to disable them, we recommend




6.1 If is sold to or merges with, or if our business is sold to, merges with or enters a joint venture with another company not owned by Live Nation (Music) UK Limited or Live Nation Australia Pty Ltd, you should expect that some or all of the Personal Information collected from may be transferred to the buyer/surviving company.  If so, we will seek to obligate the other company to use any Personal Information transferred by in a manner consistent with this statement, but we cannot guarantee that we will be able to impose that requirement or that the acquiring company will comply.




7.1 From time to time we may enter into a special relationship with another company that is not owned by us to provide additional features on  As a result of these special relationships, may sometimes feature co-branded micro sites or webpages, for example, a page with our name and TicketMaster's name.


7.2 You should look for a specific privacy statement on any such co-branded page.  Any Personal Information that you provide when signing up on one of these co-branded pages may be shared with our third party partner in accordance with the privacy statement on that page.




8.1 By accepting the Conditions or by using the services on, you consent to the collection and use of your Personal Information by us for the purposes outlined above and for any other purpose which is reasonably necessary for the provision or proper administration of the service in accordance with the Conditions.


8.2 You agree that your Personal Information may be transferred to countries outside Australia and the European Economic Area for the purposes described above to countries which may not provide legal protection of Personal Information equivalent to the level of protection within the United Kingdom.


8.3 if you do not wish your Personal Information to be used in the manner set out in this Privacy Statement or the Conditions please do not use




9.1 This Privacy Statement is subject to change at any time. Notwithstanding this, we will continue to deal with your Personal Information in accordance with applicable UK data protection and Australian privacy legislation. While we will endeavour to provide notice on the Website prior to and after any change, we encourage you to review the Privacy Statement regularly for any changes.  If you do not agree to any change to this Privacy Statement then you must immediately stop using  We will treat Personal Information in accordance with the Privacy Statement under which that Personal Information was collected.


9.2 This Privacy Statement is part of the Terms and Conditions (the "Conditions") and all defined terms shall have the same meaning as those in the Conditions.

We welcome your questions and comments about privacy issues and the design of Should you have any comments or a complaint about how we are using your Personal Information, please use Help.

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