VIP inclusions (i.e commemorative laminate, drink voucher or merchandise item etc) will be redeemed and collected on the night of the show at your check in location.

You will need to contact pinkvip@livenation.com.au on the next working day, to make arrangements to receive your tour items. Any postage will be at patron cost

Only 4 VIP Experiences per customer can be purchased in one transaction. There are no group bookings available for VIP for this tour.

VIP packages are Non-refundable. All sales are final.

Yes they will be available at all pre-sales and general onsales.

There is a ticket release delay in place until Friday 10th November 2023. Tickets cannot be downloaded or printed until this time

You will receive an email from pinkvip@livenation.com.au approximately 3 – 5 business days before the show. It will include all the information you will need regarding your experience and will be sent to the email address used when purchasing the tickets.

Please check your junk or spam folder first. If you have not received your email a few days out from the show, please contact us at pinkvip@livenation.com.au. It is your responsibility as the purchaser to follow up information if you have not received it from us 3 days prior to the show.

If you’re late, you may miss components of your VIP Experience. No compensation will be provided to latecomers.

You will not be entitled to a refund if you are unable to attend the show. Under extenuating circumstances, upon presentation of supporting documentation (eg. a doctor’s certificate), a refund request may be considered.

For Ticketek purchases, the ‘original purchaser’ is the person whose ticketing account the Experience was bought through. For Ticketmaster purchases, the ‘original purchaser’ is the person whose credit card was used to make the purchase.

We strongly discourage the purchasing of VIP Experiences via outlets other than Live Nation and our official ticketing partners, as we cannot guarantee the authenticity of the purchase. If an Experience has been purchased from a third-party site such as eBay, you must know the original purchaser’s name and supply the original proof of purchase from the official ticketing agency at check-in as outlined previously. Live Nation reserves the right to cancel the package and/or refuse entry to any patron/s unable to provide the appropriate supporting documentation; this includes the concert ticket. These measures are taken in order to prevent scalping and ensure VIP Experiences and tickets are not purchased by more than one person.

Yes, subject to availability. You will need to contact the ticketing outlet you purchased your tickets from, to arrange the upgrade.

Yes, all P!NK VIP Experiences include a concert ticket in the price.

No. There are no Meet & Greet experiences on this tour.

Indicative seat locations will be available on the ticketing agents websites at the time of on-sale so you will know where your seat will be prior to making the transaction.

Prior to show day, contact the ticketing agency you purchased through, on the night of the show speak to the Box Office or a venue usher.

If you have a question regarding your VIP Experience prior to show day contact pinkvip@livenation.com.au. On the night of the show speak to Live Nation VIP staff before the show commences. Any questions that arise during the show speak to a venue usher.  

Due to the varying layouts of venues, there may be a different priced seat category within the VIP Experience, which will cause the end price to differ.

Staff members from the Live Nation VIP team, who will be on hand at every show to manage the check-in process, answer questions, direct VIP ticket holders, and assist in making the experience as enjoyable as possible. 

The laminate is commemorative only and does not gain or authorise access into the venue or backstage areas.

Please check the venue website in which you are attending, however it is usually scheduled to open approx. 1 hour prior to General Doors.

Please contact the relevant ticketing agency directly for assistance purchasing any wheelchair or accessibility seating.

Please check the venue website for parking information.

A pre-show reception includes a good seat and hospitality including food, beverages and a tour gift. Please note that canapés should not be considered a full meal, but finger food only.

We do our best to cater for all special dietary requirements. When you receive your VIP information email, it will outline when you need to contact us in order for us to fulfill these requirements.

need to abide by the venue restrictions in terms of the camera being allowed into the auditorium. Professional cameras with detachable lenses are prohibited.

The pre-show reception is a licensed function so children must attend with an adult.

The location of the Golden Circle is at the front of the stage and can be viewed on the ticketing agent website at the time of onsale. Golden Circle is a Standing General Admission Area, there are no seats.

The pods will be ticketed separately so if you want to be in the same pod as a friend you will need to purchase the packages within the one transaction.

Whilst we endeavour to make the General Admission floor experience as safe as possible for all patrons, it does involve being in close proximity with other patrons who may wish to jump around and dance, which may make it an uncomfortable experience for children/young teens. P!nk concerts are licensed all ages events. Access to General Admission areas on the Arena is recommended for patrons aged 15 years and over. The venues are licensed, children 12 years and under will not be admitted without a parent or guardian (16 years or older) and must remain with them at all times. and we would strongly recommend you consider whether this ticket type is the best option for your child.

Early Entry refers to first access onto the standing floor area, before the general public. There are no seats in this area.

Whilst we endeavor to make the General Admission floor experience as safe as possible for all patrons, it does involve being in close proximity with other patrons who may wish to jump around and dance, which may make it an uncomfortable experience for children/young teens. P!nk concerts are licensed all ages events. Access to General Admission areas on the Arena is recommended for patrons aged 15 years and over. The venues are licensed, children 12 years and under will not be admitted without a parent or guardian (16 years or older) and must remain with them at all times. and we would strongly recommend you consider whether this ticket type is the best option for your child.

If you are feeling uncomfortable or are getting pushed, then we suggest you immediately speak to security and ask for their assistance, or move out to the back of the general admission area where is generally space to move more freely.